Frequently Asked Questions
Everything you need to know about our wool apparel.
How often do I need to wash my Unbound Merino clothing?
Thanks to the natural odor-resistant properties of Merino wool, you can wear our garments for weeks without a wash. Simply air them out overnight, and they'll be ready for another wear.
Will my Merino wool items shrink in the wash?
Our garments are pre-shrunk, but to maintain the perfect fit, we recommend washing in cold water on a gentle cycle and laying them flat to dry. Avoid the tumble dryer to prevent any unwanted shrinkage.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return and exchange policy?
We offer a 90-day return policy. If you aren't completely satisfied with your purchase, you can return or exchange unworn and unwashed items within 90 days of the delivery date.
Is your wool ethically sourced?
Absolutely. We only source our wool from certified mulesing-free farms in Australia that adhere to the highest standards of animal welfare and environmental sustainability.
How do I choose the right size?
We provide a detailed size guide on every product page. Our items are designed with a modern, tailored fit; if you prefer a looser feel, we recommend sizing up.